Refund policy

Unfortunately, we cannot accept returns on sale items.

Please contact us and we will try to make it right or provide you with a Store Credit if we are contacted within 30 days of purchase.

  • If the model you purchased does not suit your intended needs
  • If you bought the wrong model by mistake.

Note: SimSource reserves the right to decline or limit the Store Credit at our discretion and if purchase was made more than 30 days prior.